Job Vacancy: IT Support Engineer (2nd/3rd Line)

Job Title: IT Support Engineer (2nd/3rd Line)
Key Responsibilities: Remote & On-site IT support
Ideal Technologies:
Windows Server 2008/2012, Windows 7/8/10 & Mac OS, Office 365, Hyper-V, VMware
Location: Based in Leatherhead
Job Type:
Salary: £26,000-£36,000 + Bonus + Ongoing Training
Working Hours: 9am-5.30pm (occasional out-of-hours work)
Start: ASAP

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Website Backups

In the past few months we’ve seen a marked increase in the number of companies contacting us about their website being hacked, often causing it to be taken offline by their web host or blacklisted by Google. These sites typically have some sort of content management system, such as WordPress or Joomla, which are far more complex in their structure and are not simply a number of pages sitting on a web server. This makes repairing the website or removing the threat considerably more difficult, and so the best and fastest resolution is to restore from a recent backup of the website.

It is therefore worth considering:

– Is your website backed up regularly?
– Is your website software updated periodically to prevent intrusion (just like your PC updates)
– Who carries these maintenance functions out?

Most content management systems have plugins that can be installed that provide a manual or automatic backup service to a choice of destinations, such as to your Dropbox account. There’s a good article on WordPress Backup Plugins which has reviewed some of the best backup plugins available.

If you would like your website to be maintained for you, with software updates installed and regular backups taken, please let us know and we’ll put you in touch with some reliable companies who offer this service.

Contract for MyLife

TipTop Computers have been contracted to provide IT support for MyLife Support Living.

MyLife offers support to people with learning disabilities who may have additional needs associated with the autistic spectrum, personality disorders, mental health conditions, forensic support and complex neurodevelopmental conditions.

Windows 10 Installs Automatically

Windows 10 Installs Automatically for Windows 7, Windows 8

Happy using Windows 7 or Windows 8? You might not be happy much longer, because Microsoft has started installing Windows 10 automatically on Windows 7 and Windows 8 PCs. They have changed the status of Windows 10 to a “Recommended” upgrade in Windows Update, meaning for those of you who have Windows Update set to it’s default settings, Windows 10 will start installing by itself. To prevent it you would need to change your Windows Update settings.

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Contract for AJM

TipTop Computers have been contracted to provide IT support for Anthony James Manser.

Anthony James Manser are an established Estate Agents who have been in operation for 30 years and cover Brentford, Isleworth and Hounslow.


Contract for Oakley Page

Chem Flow Environmental Ltd

TipTop Computers have been contracted to provide IT support for Oakley Page.

Oakley Page are a professional electrical contractors undertaking domestic, commercial and industrial work in and around the South East.

10 Things You Should Know About Windows 10

Windows 10 will launch on 29th July 2015

We’ve been reviewing it and, so far, we’ve liked what we’ve seen. We’ve been asked lots of questions about Microsoft’s upcoming release, so we’ve put together 10 Things You Should Know About Windows 10.

1. It’s Free!

Microsoft have announced that Windows 7 and Windows 8.1 users will be able to to upgrade to Windows 10 for free within the first year.

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Beware the Crypto Virus

We’ve seen an increase in the number of crypto virus attacks recently. The crypto virus is ransomware: malicious software which holds your files to ransome. When a Windows computer is infected, it encrypts all your files and then posts a message asking for payment to decrypt them, threatening to destroy them if it doesn’t get paid.

Often these attacks come in the form of an infected email attachment which can get past the security suites (the antivirus signatures are typically updated a few times per day but the virus can adapt regularly so as to avoid detection).

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Contract for Chemflow

Chem Flow Environmental LtdTipTop Computers have been contracted to provide IT support for Chemflow Environmental.

Chemflow Environmental is a multifaceted water treatment & air service company.

Contract for Forty Shillings

Forty ShillingsTipTop Computers have been contracted to provide IT support for Forty Shillings.

Forty Shillings provide communications and PR for the Property industry. Their primary activity is supporting landowners in promoting regeneration projects to local community, political and media audiences.