Support & Pricing

Packages

PAYG

PRO

ENTERPRISE

Price (per computer)

n/a

£10/month

£20/month

Suitability

One-off
Support Request

Network
without a Server

Network
with a Server

Response (remote)¹

No

4 hours

1 hour

Response (on-site)¹

No

Next-day

8 hours

Designated Technician

No

Yes

Yes

Business-Grade Antivirus

No

Yes

Yes

Virus Removal²

No

Yes

Yes

Web Hosting

No

Yes

Yes

Domain Management

No

Yes

Yes

Annual IT Review

No

Yes

Yes

Support (remote)

£32.50 per
30 minute block

£12 per
15 minute block

Unlimited³

Support (on-site)

£65/hr

£49/hr

£45/hr

Monitoring
(includes backup monitoring)

No

NAS
£50/month

Server
£80/month

Minimum Computers

n/a

1

5

Monthly Billing

No

Yes

Yes

 

Contact Us

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¹ For critical support requests
² Virus Removal via Remote Access
³ Unlimited Remote Maintenance Support