In light of GDPR, is your data really secure?

You’ve updated your privacy policy, cleaned your database, maybe even appointed a Data Protection Officer. Great. That’s your GDPR compliance taken care of then.

But is it?

The real thrust of the GDPR is not so much how you go about collecting personal data but how you look after it. In view of this, a revised privacy policy is not worth the paper it’s written on if you don’t keep your data secure.

So how secure is your data?

Continue reading

GDPR and your business: a quick guide to the essentials

Four letters that have been on everyone’s lips in recent months are GDPR, standing for General Data Protection Regulation – the EU’s new set of rules for protecting personal information, which comes into force on 25 May 2018. After that date, if you run a business or organisation that collects, controls or processes personal data, you will be required to abide by a significantly more stringent set of controls than the ones that have been in force since the last EU regulation two decades ago. And with penalties of up to €20m (or 4% of turnover, whichever is the highest), it’s not the sort of thing you want to ignore.

Continue reading

Back up, update, secure… the Holy trinity of tech resolutions

What are your New Year’s resolutions? Improve your work-life balance? Worry less? Relax more? Good plan. So you want to make sure you’re not spending the year worrying about your IT. You can achieve that peace of mind by making sure you’re observing the three golden rules of IT: back up, update and secure. Make this your New Year’s resolution and it’ll be good for your business and good for you.


Beef up your backups

There’s nothing more frustrating than losing a vital piece of work or cherished photos and finding they’re gone forever because you haven’t backed them up. A major data loss can cost a business dear and, in severe cases, even bring it down. We cannot overstress the importance of backing up your data but we often come across cases where a business thinks it’s backing up but isn’t.

The danger is an over-reliance on an inadequate backup solution. Just being plugged into a remote hard-drive may not be enough to ensure all your files are being saved as they should be. Ask yourself the following questions:

Is my backup automated? If not, and you’re relying on regular manual back-ups, you’re leaving yourself exposed to human error. So make sure your backup process is automated and configured appropriately to the quantity and frequency of updates your business needs.

Continue reading

Website Backups

In the past few months we’ve seen a marked increase in the number of companies contacting us about their website being hacked, often causing it to be taken offline by their web host or blacklisted by Google. These sites typically have some sort of content management system, such as WordPress or Joomla, which are far more complex in their structure and are not simply a number of pages sitting on a web server. This makes repairing the website or removing the threat considerably more difficult, and so the best and fastest resolution is to restore from a recent backup of the website.

It is therefore worth considering:

– Is your website backed up regularly?
– Is your website software updated periodically to prevent intrusion (just like your PC updates)
– Who carries these maintenance functions out?

Most content management systems have plugins that can be installed that provide a manual or automatic backup service to a choice of destinations, such as to your Dropbox account. There’s a good article on WordPress Backup Plugins which has reviewed some of the best backup plugins available.

If you would like your website to be maintained for you, with software updates installed and regular backups taken, please let us know and we’ll put you in touch with some reliable companies who offer this service.

Windows 10 Installs Automatically

Windows 10 Installs Automatically for Windows 7, Windows 8

Happy using Windows 7 or Windows 8? You might not be happy much longer, because Microsoft has started installing Windows 10 automatically on Windows 7 and Windows 8 PCs. They have changed the status of Windows 10 to a “Recommended” upgrade in Windows Update, meaning for those of you who have Windows Update set to it’s default settings, Windows 10 will start installing by itself. To prevent it you would need to change your Windows Update settings.

Continue reading

10 Things You Should Know About Windows 10

Windows 10 will launch on 29th July 2015

We’ve been reviewing it and, so far, we’ve liked what we’ve seen. We’ve been asked lots of questions about Microsoft’s upcoming release, so we’ve put together 10 Things You Should Know About Windows 10.

1. It’s Free!

Microsoft have announced that Windows 7 and Windows 8.1 users will be able to to upgrade to Windows 10 for free within the first year.

Continue reading

Beware the Crypto Virus

We’ve seen an increase in the number of crypto virus attacks recently. The crypto virus is ransomware: malicious software which holds your files to ransome. When a Windows computer is infected, it encrypts all your files and then posts a message asking for payment to decrypt them, threatening to destroy them if it doesn’t get paid.

Often these attacks come in the form of an infected email attachment which can get past the security suites (the antivirus signatures are typically updated a few times per day but the virus can adapt regularly so as to avoid detection).

Continue reading

TechTips: A Nasty Scam

Many clients are informing us that they’ve had a call from Microsoft informing them that their computer has a problem and they need to log in to the client’s computer to resolve it. Once logged in they install malware and viruses and then demand a fee to fix it.


Continue reading

TechTips: Office 365

Microsoft Office. Love or hate it, you probably use it.

Well now it’s bigger. In addition to the retail versions you can buy for a one-off cost, there are now subscription versions which include all sorts of other goodies!

Home Versions

Office 365 Home costs £7.99 per month and includes the full Office suite (Word, Excel, PowerPoint, Outlook, Publisher & Access) which you can install on 5 PCs or Macs. It also includes 20GB of OneDrive cloud storage so you can sync your files between computers. As a subscription product you also benefit from getting the latest version of Office as and when it is released. This is a great package if you want the full suite of Office applications and have multiple computers.

Continue reading

TechTips: Solid State Drives (SSDs)

Richard BanksI’m pretty quick on a computer. I should be – I’m on one most of my waking life and run an IT Support company! I jest that computers can’t keep up with me, but this is no longer the case and it’s down to the fact that I’m now using something called a Solid State Drive (SSD).

Traditional Hard Disk Drives (HDDs) have moving parts: a mechanical arm with a read/write head to move around and read information from the right location on a storage platter. Even on very fast computers with the latest processor and oozings of RAM memory, you can still find yourself waiting for Windows to boot up, or programs to load, and the HDD is often the culprit.

Enter Solid State Drives (SSDs). With no moving parts, SSDs are MUCH faster, quieter, and more power efficient. I’m not talking about a little bit faster; I’m talking MASSIVELY faster.

Continue reading