Extortion Scam

Online criminals are attempting to blackmail unsuspecting victims by claiming to have used the victims’ password to install spying malware on the victims’ computer. The criminals claim they’ve recorded videos of the victim watching adult material by activating their webcam when they visit these websites. What makes this scam so convincing is that the email usually includes a genuine password the victim has used for one of their online accounts. We believe criminals obtain the passwords from data breaches.

What should you do if you get one of these emails?

Continue reading

What’s in a domain name?

Stop anyone in the street and ask them what a domain name is and, once you’ve overcome the awkward exchange that usually follows when you accost a stranger in the street, they will most likely tell you it’s the url that identifies your website. In fact, your domain name is much more than that. It’s the signpost for any traffic, web or email, that’s looking for your servers and, for the sake of your business, it’s essential that it points that traffic in the right direction.

Most business owners know their way around domain registration these days. There are numerous vendors online who make it very easy for you to look up and buy a domain for your business and the cost is pleasingly low. But if you want your domain to really work for your business, you need to think carefully about the domain name you choose (for reasons I’ll go into later) and you need to look after it properly.

Continue reading

Don’t be a victim: Common Internet scams and how to avoid them

Con men are nothing new. They’ve been nicking the tiles of our roofs since, well, since we started putting tiles on roofs. No matter how many people there are in the world, it seems to be a biological fact that a proportion of them will be inveterate scammers. But the Internet has given them the power and sophistication to pull the wool over people’s eyes in ever more dastardly ways.

Over three million scams succeed each year in the UK alone, costing an estimated £3.3billion. If this makes you feel vulnerable, fear not. There’s plenty you can do to protect yourself, as I’ll illustrate with the following long-established yet still common scams.

Continue reading

Back up, update, secure… the Holy trinity of tech resolutions

What are your New Year’s resolutions? Improve your work-life balance? Worry less? Relax more? Good plan. So you want to make sure you’re not spending the year worrying about your IT. You can achieve that peace of mind by making sure you’re observing the three golden rules of IT: back up, update and secure. Make this your New Year’s resolution and it’ll be good for your business and good for you.

Continue reading

Windows 10 Installs Automatically

Windows 10 Installs Automatically for Windows 7, Windows 8

Happy using Windows 7 or Windows 8? You might not be happy much longer, because Microsoft has started installing Windows 10 automatically on Windows 7 and Windows 8 PCs. They have changed the status of Windows 10 to a “Recommended” upgrade in Windows Update, meaning for those of you who have Windows Update set to it’s default settings, Windows 10 will start installing by itself. To prevent it you would need to change your Windows Update settings.

Continue reading

10 Things You Should Know About Windows 10

Windows 10 will launch on 29th July 2015

We’ve been reviewing it and, so far, we’ve liked what we’ve seen. We’ve been asked lots of questions about Microsoft’s upcoming release, so we’ve put together 10 Things You Should Know About Windows 10.

1. It’s Free!

Microsoft have announced that Windows 7 and Windows 8.1 users will be able to to upgrade to Windows 10 for free within the first year.

Continue reading

Beware the Crypto Virus

We’ve seen an increase in the number of crypto virus attacks recently. The crypto virus is ransomware: malicious software which holds your files to ransome. When a Windows computer is infected, it encrypts all your files and then posts a message asking for payment to decrypt them, threatening to destroy them if it doesn’t get paid.

Often these attacks come in the form of an infected email attachment which can get past the security suites (the antivirus signatures are typically updated a few times per day but the virus can adapt regularly so as to avoid detection).

Continue reading

TechTips: A Nasty Scam

Many clients are informing us that they’ve had a call from Microsoft informing them that their computer has a problem and they need to log in to the client’s computer to resolve it. Once logged in they install malware and viruses and then demand a fee to fix it.


Continue reading

TechTips: Office 365

Microsoft Office. Love or hate it, you probably use it.

Well now it’s bigger. In addition to the retail versions you can buy for a one-off cost, there are now subscription versions which include all sorts of other goodies!

Home Versions

Office 365 Home costs £7.99 per month and includes the full Office suite (Word, Excel, PowerPoint, Outlook, Publisher & Access) which you can install on 5 PCs or Macs. It also includes 20GB of OneDrive cloud storage so you can sync your files between computers. As a subscription product you also benefit from getting the latest version of Office as and when it is released. This is a great package if you want the full suite of Office applications and have multiple computers.

Continue reading