Limited Warranty

If your computer is faulty-under-warranty, please contact us and ask for a Warranty Repair. We will take your details and setup a return, and you can return it to our offices at your convenience.



This Limited Warranty includes parts & labour to repair the affected hardware, and Windows reinstall if required.

This Limited Warranty must be specified on your purchase invoice, and it covers the specific hardware that it refers to on the invoice.

If a fault is diagnosed with your computer on site, the time spent up to that point is chargeable at our standard rates. The faulty computer will then be transferred to our workshop for an in-warranty repair to take place.

This Limited Warranty does not include (charged at our standard rates):

  • Software issues

  • 3rd-party hardware

  • Data backup/transfer/recovery

  • Reinstallation of 3rd-party software or drivers
  • Repairs/services carried out on-site

  • Issues caused by accidental damage

  • Collection/return of affected equipment

This Limited Warranty is in addition to our Terms of Business which can be found here.



TipTop was started in 2005 and has a wealth of knowledge and experience within the team.

9.9 / 10

TipTop has a score of 9.9/10 based on 300 reviews on Checkatrade.


TipTop remotely monitors and manages over 300 devices (servers, desktops & laptops).

Areas We Cover

© TipTop Group 2005-2020

Dorset House

297 Kingston Road



KT22 7PL

TipTop Computers and TipTop Networks are part of TipTop Group.

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