Checkatrade Reviews

We have a 9.85/10 score from over 280 reviews on Checkatrade.

​
 

​

 

Testimonials (Business clients)

 

Rachel Verney, Manager of Central Services - Citizen's Advice Bureau, Kingston

"We have used TipTop for some years now and Richard has always been very attentive and creative in scoping and providing the back up that we need. He has taken time to find out about how we work and what we might need in terms of IT support and to work cooperatively with our Head Office support services on software and applications that they require us to use. He has helped us to develop and evolve our network so that it is effective and efficient and has always been happy to chat to us and new ideas and ways to streamline our processes such as cloud working. The ticket system makes it easy to log issues and to track support so that several members of the team can follow what's happening and stay up to date. This is important to us as we are mainly part time and need to have the continuity of back up that the ticket system offers."

​

​

Ciaran Miskimmon, Investor Relations - Montreux Group

“Montreux have worked with Richard and the TipTop team since 2014. I have always been impressed with their professionalism, quality of service and day to day technical support. Over the past five years TipTop have assisted us in variety of projects, most recently our office relocation. This involved the purchase and installation of 20 plus Mac computers and installing Windows software on half of these machines as per our request. They also migrated all head office employees Office 365 accounts and liaised with our internet and telephone provider to ensure that all communication transfers were seamless. TipTop also offer remote support to our head office staff as well as members of our sales team based in the UK and throughout Europe and always aim to have any IT issue resolved in a timely and efficient manner."

​​

​​​

Maxine Gibbs, General Manager - Medicolegal Partners

"We have been working with TipTop for the past year and they manage all of our IT.  As well as day to day support, Richard and the team have supported us through two major changes – ensuring we are network GDPR compliant by encrypting all devices, and reconfiguring our email accounts following a domain change. Richard and his team are responsive, professional and helpful offering ideas to improve our business, we enjoy working with Richard and his team and see them very much as part of our team. I wouldn’t have any hesitation in recommending TipTop."

​

​

Jonathan Payne, Managing Director - Lime Staffing

“Over many years, TipTop have provided us with a first class IT support service. As well as day-to-day support, TipTop have overseen several larger-scale projects, including office re-locations, installation of a remotely accessible server, switching our business data to the cloud, and conducting an IT Security Audit, to meet GDPR requirements. We strongly recommend Richard and his team.”

​

​

Kay Harris, Chief Executive - The Fircroft Trust

"TipTop have been really great at sorting out our techy problems and quick to respond. It is very reassuring to know we can just call TipTop and if they can’t advise over the phone they come straight round and deal with it with minimal interruption and understand our charity needs completely.”

​

​

Stephanie Trotter OBE, President - CO-Gas Safety

“TipTop came into the life of CO-Gas Safety in 2005. They are very patient and don't talk Geek, but real English. They are also wonderful in emergencies. They are very hard working and reliable. They also sense what new technology will be suitable for me and what will just frustrate me and waste my time and the charity’s money. I cannot praise their patience and professionalism highly enough. I couldn’t have run this charity without them. I would recommend them to anyone.”
 

​

Lesley Wilkinson, Hudson Construction

"We have been using the services of Tip Top for many years now so of course we asked them to help us with our move to new premises. As always, Ricky was very helpful and we were up and running within a couple of hours. Would definitely recommend."

​

​

Sarah Halliwell,  Director - Transgas Services

"We have been using TipTop for all aspects of IT support for the last 18 months.  In that time, we have had an office relocation and TipTop dealt with the installation of our IT systems in our new office. Having planned with Richard the best way to move everything as seamlessly as possible, Justin was on site on the Friday afternoon at our old premises and following Monday morning at the new place which meant that there was no ‘down time’ of IT during the move. All the technicians that we have dealt with have been friendly and Richard is very good at coming up with step by step, practical solutions for a variety of issues that we have had. Response times are always very prompt either by email, telephone or site visit to sort the problem out for us as quickly as possible. I would have absolutely no hesitation in recommending TipTop.

​