WhatsApp "Account Takeover" Scam

We want to make you aware of a nasty and disruptive WhatsApp scam that is affecting people in the local area, and spreading quickly.

What is the WhatsApp “Account Takeover” Scam?

Scammers attempt to take control of your WhatsApp account by tricking you into sharing a 6-digit verification code.

It typically works like this:

• You receive a message from a trusted contact asking you to send them a code, or claiming a code was sent to you “by mistake”.

• WhatsApp then sends you a legitimate 6-digit login code.

• If you share that code with them (or anyone), they can immediately take over your account.

Once compromised, scammers often impersonate you to request money or sensitive information from your contacts.

Important: WhatsApp Will NEVER Ask for Your Code

Your verification code is private. Sharing it with anyone — even a friend or someone claiming to be support — gives them full access to your account.

How to Protect Yourself

We strongly recommend the following:

• Never share your WhatsApp verification code

• Enable Two-Step Verification in WhatsApp settings

• Be cautious of urgent or unexpected messages, even from known contacts

• Contact us if something feels suspicious

For more information, see WhatsApp’s website here: https://faq.whatsapp.com/479314433984258

If you would like help securing your account or have concerns about suspicious messages, please don’t hesitate to contact us.